Get In Touch

Have questions about our apps, need technical support, or want to discuss a partnership? We'd love to hear from you!

Email Us

General Inquiries

info@banifyapps.io

Support

Technical Support

support@banifyapps.io

Partnerships

Business Partnerships

cto@banifyapps.io
Response within 24 hours
Available worldwide
Dedicated support team

Start a Live Chat

Get instant answers to your questions! Our support team is ready to help you with:

  • App installation and setup
  • Technical troubleshooting
  • Feature questions
  • Billing inquiries
  • Custom development
Our team is online now

Average response time: 2 minutes

Frequently Asked Questions

Quick answers to common questions

How do I install your apps?

You can install our apps directly from the Shopify App Store. Search for "Banify Apps" and click install. The setup process is quick and easy.

Do you offer free trials?

Yes! All our apps come with a free trial period so you can test the features and see the results before committing to a paid plan.

What kind of support do you provide?

We offer comprehensive support including email support, documentation, video tutorials, and live chat during business hours.

Can I customize the apps for my store?

Absolutely! Our apps come with extensive customization options to match your brand and store design. We also offer custom development services.

Are your apps mobile-friendly?

Yes, all our apps are fully responsive and optimized for mobile devices to ensure a great experience for your customers on any device.

How quickly can I see results?

Most merchants see results within the first week of installation. The referral program typically shows growth in 2-4 weeks as word spreads.

Support Hours

Our support team is available during the following hours:

Monday - Friday 9:00 AM - 6:00 PM EST
Saturday 10:00 AM - 4:00 PM EST
Sunday Closed

For urgent issues outside business hours, please email us and we'll respond as soon as possible.